Privacy Policy

Effective date: 17 November 2025

Version: 2.0

1. Introduction

Teqnoor Limited (“we”, “us”, “our”) operates the website https://teqnoor.com and provides digital marketing, SEO, web development, graphic design, and related services. We are the data controller under UK GDPR.

2. Information We Collect

2.1 Information You Give Us

• Name, email, phone
• Company/organisation details
• Addresses for quotes/contracts
• Any information you provide (briefs, assets, credentials)

2.2 Payment Information

We do not store full payment card details. Payments are processed by secure third-party providers (e.g., Stripe, PayPal).

2.3 Automatically Collected Data

• IP address
• Browser/device info
• Referring website, visited pages
• Cookies and tracking tools

3. How We Use Your Information

We process data for:

• Responding to enquiries
• Providing contracted services
• Billing and invoicing
• Improving the Site
• Analytics
• Direct marketing (with consent or soft opt-in)
• Fraud prevention

4. Direct Marketing

You may unsubscribe at any time. We send marketing only with consent or soft opt-in for B2B clients.

5. Disclosure of Information

• Service providers (hosting, analytics, email, payments)
• Professional advisors
• Law enforcement
• Buyers in case of acquisition

6. International Transfers

Your data may be transferred outside the UK/EEA with proper safeguards (IDTA or SCCs).

7. Cookies

We use cookies for functionality, analytics, and marketing. See our Cookie Policy.

8. Data Retention

Data is kept only as long as necessary:

• Enquiries: 3 years
• Client/project data: 7 years
• Invoices/payments: 7 years
• Marketing: until unsubscribed
• Analytics: up to 26 months

9. Your Rights

• Access
• Correction
• Deletion
• Restriction/object
• Data portability
• Withdraw consent
• Complain to ICO

10. Children’s Privacy

We do not knowingly collect data from individuals under 16.

11. Data Security

We use technical and organisational measures to secure your data.

12. Data Breach

We will notify affected users and the ICO when legally required.

13. Third-Party Links

We are not responsible for external websites.

14. Changes to This Policy

We may update this policy. Continued use means acceptance.

15. Contact Us

Teqnoor Limited
27 Old Gloucester Street, London WC1N 3AX, United Kingdom
Email: privacy@teqnoor.com
Phone: +44 7918 092156